Comfort Cream
A 7ml tube of our comfort gel, designed to assist with the insertion of our moulded earplugs.
Just a tiny pea size of this gel applied to each ear canal section of the earplugs makes insertion much easier. Ideal for first time users, and those with slightly drier/complex ear canals.
Apply a the small amount of cream on to the tip of the hearing protector, earmould or hearing aid. Do not put the gel in any openings!
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Delivery & Lead Time
Our standard lead time is approximately 3 weeks from receipt of your ear impressions, but this can be up to 4 weeks during very busy periods.
We also offer a 4 working day express turnaround for an additional £50, if you need your order urgently. This is 4 working days from receipt of your ear impressions to despatch of your order.
We use a next day tracked Royal Mail service for all U.K orders except for some accessories which are sent using Royal Mail 48.
International orders are posted via courier. If you have any specific requests regarding the courier company you’d like us to use, please contact us.
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Adjustments & Returns
If you receive your earplugs and are unhappy with the fit or comfort, simply let us know within 30 days of receiving your order and we can make the necessary adjustments free of charge.
If we are unable to rectify the issue after 2 adjustments, we can manufacture a new set of earplugs free of charge, if you supply a new set of ear impressions.
We unfortunately do not offer refunds as all our products are completely bespoke.