Music SoundEar
The Music SoundEars are our entry level custom in-ear monitors, combining 30dB (SNR) of isolation with a single Knowles balanced armature driver.
This product is the perfect solution for musicians, performers, and discerning listeners who are looking for a solution that offers comfort and detailed audio performance in an affordable package.
Why you'll love it
- Custom-moulded for a secure and comfortable fit
- Single Knowles balanced armature driver
- 30dB (SNR) of passive noise isolation
- Clear, detailed and accurate sound reproduction
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Delivery & Lead Time
Our standard lead time is approximately 3 weeks from receipt of your ear impressions, but this can be up to 4 weeks during very busy periods.
We also offer a 4 working day express turnaround for an additional £50, if you need your order urgently. This is 4 working days from receipt of your ear impressions to despatch of your order.
We use a next day tracked Royal Mail service for all U.K orders except for some accessories which are sent using Royal Mail 48.
International orders are posted via courier. If you have any specific requests regarding the courier company you’d like us to use, please contact us.
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Adjustments & Returns
If you receive your earplugs and are unhappy with the fit or comfort, simply let us know within 30 days of receiving your order and we can make the necessary adjustments free of charge.
If we are unable to rectify the issue after 2 adjustments, we can manufacture a new set of earplugs free of charge, if you supply a new set of ear impressions.
We unfortunately do not offer refunds as all our products are completely bespoke.
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Ear Impressions & Ordering Process
If you require ear impressions, simply select ‘arrange an appointment for me’ when ordering above.
Once you have placed an order with us our team will be in touch to organise your ear impression appointment at one of our impression taking partners.
We have over 300 UK ear impression taking locations across the UK (£30 to £50) or you can visit us at our offices in Petts Wood, Kent (£30) or at one of our events.
We can now also offer a home visit service (£50) upon special request. This may be helpful if you are looking for swimming earplugs for your children, as lots of audiology clinics do not offer impressions for those aged 18 or under.
Description
Tech Specs
What's in the box
Frequently asked questions
How does the process work with ordering and obtaining ear impressions?
How does the process work with ordering and obtaining ear impressions?
What is the lifespan of your earplugs?
What is the lifespan of your earplugs?
Is your SoundEar range serviceable and repairable?
Is your SoundEar range serviceable and repairable?
Customer reviews
Fit me perfectly and sound fantastic
A full range of audio without the sharp peaks
Perfect fit, they seem to effortlessly burrow their way in
How the Ultimate process works
Place your order
Choose your Ultimate product and place your order online or by phone. If you need impressions, select 'arrange an appointment for me'. If you already have valid impressions, choose 'I have ear impressions'.
Ear impressions
After purchase, we'll help arrange your ear impressions with one of our UK audiology partners or at our Kent headquarters if required.
Send them in
Post your impressions to our manufacturing HQ in Kent with your order number and contact details. If you have ordered from us previously we will have your digital impressions on file already.
Manufacturing
We manufacture and dispatch most orders within 3 weeks, with an optional 4-day express turnaround available for an additional £50.
Ordering for a business or group?
We offer a site visit service (for the ear impressions) and bulk order discounts for businesses or groups.